Terms and Conditions

Last Updated: October 2025

Welcome to Cortez ARISE. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or making any purchases.

1. General Information

This website is operated by Cortez ARISE. Throughout the site, the terms “we”, “us” and “our” refer to Cortez ARISE. Our mission is to promote mental health awareness through meaningful apparel that empowers individuals and supports mental well-being.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”).

2. Eligibility

You must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. By using our site, you represent that you meet these requirements.

3. Products and Services

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and pricing are subject to change at any time without notice.

We strive to display our products as accurately as possible, but we cannot guarantee that your monitor’s display of any color will be accurate.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability. Once you place an order, you will receive an order confirmation via email. We reserve the right to cancel or refuse any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Payments must be made at the time of purchase. We accept the following payment methods:

• PayPal
• Afterpay
• Zip
• Credit and Debit Cards (Visa, MasterCard, Amex)
• Apple Pay

5. Shipping and Delivery

We offer domestic and international shipping. Delivery times may vary depending on your location and shipping method. We are not responsible for delays caused by shipping carriers or customs.

Shipping fees and estimated delivery times will be displayed at checkout.

6. Returns and Exchanges

We want you to love what you wear. If you are not completely satisfied with your purchase, you may return eligible items within 7 days of receiving your order. Items must be unused, unworn, and in original packaging.

7. Intellectual Property

All content on this website, including images, text, graphics, logos, and designs, is the property of Cortez ARISE and is protected by copyright and trademark laws. You may not use any of our content without written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

9. Mental Health Disclaimer

While our brand is inspired by mental health awareness, our products are not a substitute for professional medical or psychological advice, diagnosis, or treatment. If you are experiencing a mental health issue, we encourage you to seek help from qualified professionals.

If you or someone you know is in crisis, please contact your local emergency services or reach out to a trusted helpline such as Lifeline Australia (13 11 14).

10. Limitation of Liability

We do our best to ensure the accuracy and reliability of the content on our site, but we make no guarantees. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@cortezarise.com
Address: East Ipswich, 4305
Contact Form: https://cortezarise.com/contact